[Customer Story] Reasons why Korean fashion brand SPAO chose a collaboration tool Shopl

Since many people work in rotation, it was difficult to manage T&A and issues. As we began using Shopl, the number of tardiness has drastically decreased and handover work has become more accurate.

SPAO, one of Shopl’s customers, is a representative SPA casual clothing brand with stores in each Asian countries beyond Korea. It took a long time for them to consider before using a collaboration tool since they have numerous stores and employees.

What are the reasons for SPAO to choose Shopl?

📉 The first change that clearly appeared while using Shopl is the ‘decreased in tardy rate’.

Tardiness used to occur frequently due to the large number of part-time employees, has decreased down to 2–3% after using Shopl. It is also a great advantage to be able to check attendance only near stores based on GPS and Wi-Fi.

👥 Communication inaccuracy has been greatly decreased since the handover work became clear.

Issues that are calculated by cash deposits through account transfer without POS or items that require inventory management through online sales can be shared with the ‘Handover’ report.

👨🏻‍💻 Create and use the necessary survey and report formats for unlimited productivity.

In particular, the test items that used to be checked individually by messenger and e-mail are used as a survey feature. It is to have them solve the policies they need to know like a multiple-choice quiz for store managers across the country. Formats such as onboarding training for new employees and store checklists are also prepared in advance and using it becomes handy.

🗓️ It is also easy for MDs or regional managers who visit multiple stores to manage schedules.

They did not need to use a separate calendar since it shows the time of visit and the store location. It is also a great advantage to easily check the movement routes through the ‘Today’s Task’ on the Shopl app without separate verification.

SPAO’s WHY SHOPL 🤟​

✅ Reduced tardy rate for part-time employees

✅ Accurate handover work through report sharing

✅ Create unlimited numbers of reports

✅ Manage schedules at once even if you need to visit a lot of stores

A fashion brand SPAO works together with ‘Shopl’, a collaboration tool for optimized for the field environment.